Return and Refund Policy

Returned items must be in the same condition as when you received them. As soon as the return item is received, its status is automatically checked for subsequent creation of the purchase order or refund of returned items.

The customer has 15 days from receipt of his order to return an item. The customer can be reimbursed between…. and… working days from the date of receipt of its return to our warehouses. As soon as the condition of the returned items is checked and confirmed, the customer is notified.

The payment will be made a priori using the same purchase method previously used.